Careers
Our mission is to be devoted to valuing people, not just their properties. Our aim is to be a company others aspire to work for, so we work hard to give our teams the training, support and tools they need to thrive with us.
We understand the true value of job satisfaction and career progression, so most important to us is our people.
Whether you have property experience or not we are always looking for honest, bright and committed people to join the team. We offer real opportunities to develop and grow through in-house training and external qualifications.
Current Vacancies
Senior Sales Negotiator, Diss
Senior Sales Negotiator, Attleborough
Job Role Summary: Senior Sales Negotiator
The role of a Senior Sales Negotiator is a fundamental part of our business. This role combines operational efficiency, team management, and client care to drive sales success.
We require someone with at least 2 years’ experience for this senior position, with good local knowledge of the area. You will need excellent communication, negotiation and leadership skills to be successful in this role.
Primary Responsibilities:
- Handle and resolve any initial client complaints. Escalate unresolved complaints to the Sales Manager.
- Ensure that all vendor updates are completed weekly. This includes speaking with vendors directly or ensuring team members have spoken to their vendors and logged updates properly.
- Lead on all property offers, ensuring all offers are reviewed weekly. Organise the team to proactively chase incomplete sales and provide clients with consistent updates.
- Report to the Sales Manager weekly with the status of all offers and sales.
- Sign off all property sales, ensuring each sale is Anti-Money Laundering (AML) compliant before the sale is passed to admin for further processing.
- Help lead the morning team meeting to align goals, foster collaboration and set a positive tone for the day ahead.
Key Duties:
- Drive performance by setting weekly targets for team members, focusing on self-generated valuations, sales, referrals and Google reviews.
- Monitor team progress toward meeting all performance metrics, providing tailored support, advice and guidance where targets are not met.
- Review properties weekly and lead discussions on necessary price reductions to improve marketability and sales potential.
- Gather and submit referral sheets weekly, ensuring they are passed to admin for collation.
- Ensure a high-performing team by providing encouragement and support in achieving individual and team goals.
- Take responsibility for ensuring all team members complete their expected activities, such as vendor updates, and follow through on commitments.
The ideal person will:
- Have at least 2 years’ experience working in estate agency
- A proven track record of achieving targets
- Excellent communication skills
- Have a confident and enthusiastic approach to work
- Be able to lead a team and drive a team to success
- High attention to detail
- Ability to work on own initiative as well as part of a team
- Outstanding customer service skills
- A clean driving license and own car
What our values are
Integrity and honesty are essential to the future growth of the company, as well as our proactive “can do” approach. By ensuring we are ethical in all our dealings with customers and staff we build trust and confidence in our ability to succeed and deliver on the promises made.
What the team say:
“The job is interesting as no one day is ever the same. I consider it a privilege to help clients through their home buying/selling journey.”
“The best part of my job is being able to help and watch as they travel their journey of purchasing their new home.”
“I enjoy delivering the best possible customer service and going the extra mile for everybody.”
“Customer service is very important to me. I enjoy negotiating offers with buyers and our vendors, helping them find their forever home and agreeing a sale.”
“I love being on the moving journey with our customers, assisting them during a stressful time, holding their hand until completion.”
“Being able to give honest and transparent advice to help people in their moving journey is hugely rewarding.”
We pride ourselves on recruiting talented and dedicated people who have a flare for excellent customer service, which is why we have successfully helped thousands of people find their perfect home.