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Meet The Team

We invest in our staff and we're proud to say that we have a friendly and highly experienced team. 

Alex Parish - FNAEA & MARLA

Managing Director

Alex studied property agency and surveying at the Royal Agricultural University and has spent his entire career in property. Prior to joining the company, Alex worked in central London with Foxtons and Faron Sutaria before returning to Norfolk in 2013. His experience and expertise is taking the family-run business into future growth and continued success. Never one day or one client is the same and, like the rest of his colleagues, Alex finds it hugely rewarding to be able to give honest and transparent advice to help people on their moving journey. Alex is a devoted husband and very proud father of two, and is a keen marathon runner, when he has the spare time!

Rachel Syder - MNAEA

Associate Sales Manager

Rachel oversees the smooth running of the Diss and Long Stratton offices and has been with Whittley Parish since 2015. She has lived in Norfolk all her life and has an unrivalled knowledge of the county. She is a well-known member of the local community and her passion and love of the property industry is an inspiration to the entire Whittley Parish team. Rachel has seen many ups and downs during her time working in the property sector: having experienced the crash in 1989, she returned to the industry in 2008 and now ensures all customers have a smooth and uncomplicated journey buying and selling their homes. She’s a Norwich City football supporter and enjoys spending time with her family and Sproodle puppy.

Matthew Hunt - MARLA

Lettings Manager

Matt oversees the busy lettings department and holds a MARLA Level 3 Award in Residential Letting and Property Management. He gained his experience in lettings from managing properties in Canary Wharf and Bury St Edmunds. After a career break and six months’ travelling around Europe with his wife, Matt returned to Norfolk, and his childhood hometown of Diss, to bring up his young family. He enjoys not knowing what the day will bring and helping customers overcome issues that arise. Outside office hours, Matt is a keen jogger and has clocked up 500km so far this year.

Sonia Barrington - MNAEA

Sales Progressor

Sonia handles the sales progression at Whittley Parish, having had many years’ experience in property renovation and estate agency. However, her working background is varied: she’s been a beauty therapist and owned an equestrian centre. Sonia’s persistence and tenacious attitude ensure that sales move swiftly and efficiently. She loves being on “the moving journey” with customers, and her vast experience and great relationship with local solicitors means she is very successful in bringing negotiations to exchange of contracts. Sonia will always go the extra mile to help sellers and buyers alike – customer satisfaction is evident from the glowing reviews she receives. In her spare time, Sonia renovates properties with her family. Since the pandemic, she has become a keen gardener and loves anything to do with the 1940s.

Prue Hull - MARLA

Property Management

Prue has been with Whittley Parish since 2006 and is part of the busy lettings department. Previously, she worked in lettings in North Essex and Cambridge. After spending 15 years as a Relate counsellor, Prue switched to lettings and gained her ARLA qualification. Her interest and experience in both property and people is the perfect combination when it comes to providing a dedicated personal customer experience. She enjoys interacting with and helping landlords and tenants. Singing in a choir gives Prue great joy, yoga keeps her grounded and walking her characterful little dog, Tiffen, in the wonderful Norfolk countryside, is a daily delight. In quieter moments she enjoys doing crosswords, puzzles and playing Scrabble.

Chloe Appleton - MNAEA

Sales Negotiator

Chloe has been delivering a high standard of customer service since she joined us in 2018. She started her career as an apprentice and won the national “Apprentice of the Year” Award in 2015. She likes getting to know new people every day and helping them to find their new home. She particularly finds all the different homes Whittley Parish deals with fascinating. When she’s not working, Chloe enjoys spending time with her friends and taking her miniature dachshund for walks along the beach.

Louise Scoulding

Assistant Sales Manager

Louise has worked in estate agency for more than 10 years and joined Whittley Parish in 2014. She has lived in Diss since she was born and has an extensive knowledge of the town and the local area. She enjoys meeting new people and talking to them about their dream homes. A favourite part of her role is helping people find their new house they can call their home.

Lene Christensen-Martin

Senior Sales Negotiator

Lene started her career in estate agency on the south coast, but then transferred to work for a commercial energy assessor involved with carbon and energy reduction. She is pleased to be back in estate agency – it’s where her passion really lies. Lene is always delighted to hand over keys to a new homeowner and loves meeting and building relationships with vendors and purchasers alike. At weekends, Lene is never happier than when her extended family are gathered round the table enjoying their traditional Danish cuisine.

Liam Osbourne

Sales Valuer

Liam started his working life as a swimming teacher and lifeguard, after achieving many swimming successes during his teenage years, winning multiple Norfolk championships in individual and team events. In 2015 he became a learning support assistant in a local primary school, but his interest in the property industry led him to change career back in July 2018, when he joined Whittley Parish as an apprentice. Since working with us he has developed a vast knowledge, thanks to on-the-job learning with his colleagues. He is currently preparing for his NAEA exams. Liam has become an essential member of the sales team, delivering a first-class service to sellers and buyers alike. Outside the office, Liam is a keen cricketer and plays football for Old Newton.

Lindsey Raynsford

Sales Negotiator

Lindsey is a key member of the sales team with a strong local knowledge and a background in administration and customer service. She enjoys negotiating offers with buyers and vendors, agreeing sales and helping customers find their “forever home”. Lindsey is married with two children and at weekends, the family can be found on the touchline supporting her son playing for Diss Town Football Club.

Stephanie Williams

Lettings Administration Manager

Stephanie has been with Whittley Parish for 19 years and is the longest standing member of our lettings team. She finds that every day spent working in the ever-changing lettings department brings new challenges – which she willingly takes on. In her youth she swam competitively and still enjoys swimming to this day.

Ellie Howsen

Sales Negotiator

Ellie joined Whittley Parish on an apprenticeship scheme covering residential property lettings and management. She passed her NVQ with flying colours and has now been with the company for five years. Ellie moved to the sales department, where her enthusiasm and exceptional organisational skills have matched many buyers with their dream home. She also works hard to build positive working relationships with vendors. Ellie recently bought her first home, so now has experience of the process from both sides of the desk! Ellie is currently working towards membership of the National Association of Estate Agents, which is helping her grow her knowledge of the profession. Outside the office, Ellie loves travelling and spending time with the family’s Fox Red Labradors.

Gabriel Richards 

Junior Sales Negotiator

Gabriel joined Whittley Parish recently and is currently our youngest team member. He has spent the past few years in customer service and brings his skills and knowledge to the role along with his love of meeting new people. He particularly enjoys our customers’ different stories and being able to help them through their journey of purchasing a new home. In his spare time, Gabriel likes to skateboard and is a keen car enthusiast. A little-known fact about him is he survived a boa constrictor wrapping itself around his neck!

Suzi Chrystal

Accounts Manager

Suzi has been an Accounts Manager with Whittley Parish since 2014. Her previous background in banking and the software industry has transferred perfectly to overseeing the company accounts operation. Suzi is efficient and meticulous and enjoys the variation of rentals. Although the accounts keep her busy, she also enjoys assisting with the range of maintenance issues raised by our tenants. At home, Suzi is a busy mum of four, likes to bake and is learning the guitar.

Clare Lord


Clare is an administration expert, having been in administrative roles “for more years than she cares to remember”. She has RSA Level II and III and is an essential part of co-ordinating and organising Whittley Parish’s workload. Clare enjoys meeting new customers and is fascinated by people’s buying and selling stories, as no two experiences are the same. Clare is a member of the Norfolk County carpet bowls team (she’s also the team administrator). She enjoys spending time with her son, who keeps her on her toes!

Jill Howard


Jill came to Whittley Parish in 2003 after working at Barclays Bank and a food export company. She is now the backbone of the admin department and her meticulous and thorough way of working ensures the smooth running of the office. Every day is different for Jill and she relishes dealing with a wide range of customer enquiries. She particularly loves to get to know a home when she’s typing up the property details. Outside the office, Jill enjoys card-making, and spending time with family and friends. She never forgets a colleague’s birthday, which is a testament to her thoughtful and caring ways.

John Daly

Viewing Guide

John’s original ambition was to become a marine biologist, but after five weeks’ working in the icy Irish Sea, he realised that not all marine biologists work in the warmth of the Caribbean! So, after three years of study, he followed his family footsteps into engineering and spent the next 35 years repairing, selling, designing and building heavy trucks. John joined Whittley Parish in 2011 as one of our busy viewing guides. John does his utmost to make viewings as relaxed and enjoyable as possible for both viewer and vendor. It’s always a great moment for him when viewers find their new home and start to plan as they walk around. John is married with three children and he and his family have rehomed more than 30 cats over the years.

Kathy Lambourn

Viewing Guide

Kathy has a background in property in London and brought her knowledge and experience to Norfolk when she and her husband fell in love with the county and bought and renovated their house near Diss five years ago. Kathy enjoys meeting new people on viewings and telling them all about the wonderful Norfolk area.

Martin Clarke

Property Maintenance and Viewing Guide 

After 42 years in the civil service, Martin joined Whittley Parish in 2014 and enjoys every aspect of his job, including meeting new people from all walks of life. He is known for his cheery personality and “can do” attitude. Outside the office, Martin enjoys fishing, holidays abroad and spending time with his grandchildren. A little-known fact about Martin is he is the holder of a Security Industry Association door supervisor licence…but he won’t ask for your ID!